To request a payoff statement for your loan, fax your request to:
Payoff Department
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- Privacy Policy for GMFS LLC
- Privacy Policy for Specialized Loan Servicing
- Privacy Policy for Specialized Loan Servicing (California)
- Legal Notices
- State Licenses for GMFS LLC
- State Licenses for Specialized Loan Servicing
- Terms & Conditions
-
NMLS Consumer Access
GMFS LLC: NMLS ID 64997
Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456
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Contact Information
To reach us by Phone:
Call our
Customer Care Department with questions at 1-866-392-1860 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT, with 24-hour automated service options.
We accept calls from relay services on behalf of hearing impaired borrowers.
When you call, please have your loan number ready.
For questions related to Real Estate Taxes, please call our Tax Department at 1-866-801-1373.
For questions related to Property Insurance, please call our Insurance Department at 1-800-441-4145.
For questions related to Insurance loss claim, please call at 1-888-528-0454.
** Please note, GMFS LLC is required by Federal Law to advise you that this communication is from a debt collector and any information obtained will be used for that purpose. All calls are recorded for quality assurance purposes; if you do not wish your call to be recorded, please notify the associate when calling
To reach us by Fax:
You may fax your general request to:
1-720-241-7218
To request a payoff statement for your loan, fax your request to:
Payoff Department
1-720-241-7537
Regarding an insurance loss claim, fax your request to:
GMFS LLC
c/o Specialized Loan Servicing LLC
1-678-459-9746
To fax Insurance documents
GMFS LLC
c/o Specialized Loan Servicing LLC
1-678-475-8763
or upload at www.MyCoverageInfo.com (PIN MCI2453).
Please include your name and loan number on all requests.
Notices of Error and Requests for Information
(Including Qualified Written Requests)
Must be submitted in writing to:
Customer Care Department
P.O. Box 630147
Littleton, CO 80163-0147
The following disclosure notice only applies to the residential mortgage loans on real estate located in Texas:
COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING,
2601 NORTH LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 877-276-5550.
A complaint form and instructions may be downloaded and printed from the Department's website located at www.sml.texas.gov or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov.
To reach us by Mail:
GMFS LLC c/o Specialized Loan Servicing
P.O. Box 636005
Littleton, CO 80163-6005
Please include your name and loan number on all requests.
To remit payments:
Regular payments mail to:
GMFS LLC c/o Specialized Loan Servicing
P. O. Box 60535
City of Industry, CA 91716-0535
Overnight payments/payoffs mail to:
GMFS LLC c/o Specialized Loan Servicing
8742 Lucent Blvd., Suite 300
Highlands Ranch, CO 80129-2386
To mail Insurance documents
GMFS LLC
c/o Specialized Loan Servicing LLC
Its Assigns and/or Successors ATIMA
P.O. Box 620188
Atlanta, GA 30362
Phone: 1-800-441-4145
or upload at www.MyCoverageInfo.com (PIN MCI2453).
If you need to contact us regarding an insurance loss claim:
A website is available where you can upload all of the required documents and track the progress of your claim
online by accessing or creating your account 24/7:
Insurance Loss Claim Website
www.insuranceclaimcheck.com
Alternatively, you will continue to have the ability to communicate with us about your insurance loss claim by sending
your check(s) and required documents to us via regular mail or overnight mail using the information below:
Mail:
GMFS LLC
c/o Specialized Loan Servicing LLC
Attention: Loss Draft Department 500
P.O. Box 6501
Springfield, OH 45501