No, the principal balance alone is not your payoff amount. You may request a payoff statement by calling our
Customer Care Department at 1-866-392-1860. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. You can fax us at 1-720-241-7537, by using your online account or by mail at:
P.O. Box 636005
Littleton, CO 80163-6005
Please be advised there may be a fee for a payoff statement, as allowed by applicable law.